Your data protection rights under the General Data Protection Regulation
keen-pulse is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) and the Australian Privacy Principles. While we are based in Australia, we recognise that some of our users may be located in the European Union or other jurisdictions with similar data protection requirements.
keen-pulse acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact details:
keen-pulse
Level 12, 188 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
We process personal data based on the following legal grounds:
If you are located in the European Union or the UK, you have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification: You have the right to request that we correct any inaccurate personal data and complete any incomplete data we hold about you.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing: You have the right to request that we limit the way we use your personal data in certain circumstances, such as while we verify its accuracy.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our services.
To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your country of residence.
As we are based in Australia, personal data collected from EU residents may be transferred to and processed in Australia. We ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Our standard retention periods are:
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
We may update this GDPR information page from time to time. We will notify you of any significant changes by posting a notice on our website.
Last updated: September 2024